Get in touch
WhatsApp is the quickest way to reach us
We're on the roof most of the day, so a message with a couple of photos gets you a proper answer faster than a phone call. Send it whenever suits you and we'll reply between jobs.
- Open Mon–Sat 8am–8pm, Sun 9am–5pm
- Same-week visits
- Free advice by message
Message or call
Two ways to reach us
WhatsApp for immediate help 020 7205 4390- Mon–Sat 8am–8pm, Sun 9am–5pm
- Based in Hampstead NW3, covering North & North West London
We don't use email or online forms — everything goes through WhatsApp or the phone, so nothing sits in an inbox waiting for someone to notice it.
What to send us
You don't need any of this to get in touch, but if you have it to hand we can often quote accurately before we arrive — and occasionally tell you how to fix it yourself.
- A photo of your roofline, including the existing aerial or dish
- A photo of the screen when the problem happens
- Which rooms are affected, and whether it's all channels or only some
- Your postcode, and whether the property is a house, a flat or a block
Landlord, agent or block director?
Tell us how many flats are affected and we'll arrange a survey with a written report and costed options. More on communal systems.